07863 126830

Pre-booking essential

Privacy Policy

1. Introduction & General Terms

Atlas Cars is committed to protecting your personal information when you use our services. This Privacy Policy outlines how we collect, use, and safeguard any personal information you provide to us via phone, text, email, or online.

To deliver our full range of services, we sometimes need to collect information about you. Atlas Cars is committed to ensuring that your personal information is handled securely and in compliance with all applicable data protection laws, including the Data Protection Act 1998 and the General Data Protection Regulation (GDPR).

Atlas Cars’ website may contain links to third-party websites. These third parties have their own privacy policies and may use cookies, so we encourage you to review their policies. We do not accept any responsibility or liability for their practices, and your use of these websites is at your own risk.

2. What Information Will Atlas Cars Collect About Me?

When you use Atlas Cars’ services or make a booking online, we may collect personal information such as your name, email address, postal address, and phone number.

By providing your details, you enable us to provide you with our services.

Atlas Cars also collects IP addresses (which can identify a specific computer or network device online). However, we only use cookies necessary for the basic functionality of our website.

3. Legal Basis for Using Your Personal Data

Under data protection laws, we are permitted to use your personal data if we have a legal basis to do so. Atlas Cars relies on the following:

  • When we need your personal data to perform the contract we have entered into with you.
  • When we need to comply with a legal obligation.
  • When it is necessary for our legitimate business interests and your rights do not override these interests.
4. How Will Atlas Cars Use My Information?

Atlas Cars will use your personal information to:

  • Provide our services and respond to your requests.
  • Manage bookings and customer inquiries.
  • Improve the functionality of our website.
  • Prevent fraudulent activities and ensure security.
  • If we propose using your data for any other purpose, we will notify you in advance and offer you the opportunity to withhold or withdraw your consent.
5. When Will Atlas Cars Contact Me?

We may contact you:

  • In response to a booking, inquiry, or complaint.
  • To provide service updates or administrative messages.
  • For marketing purposes if you have given your consent.
6. Will Atlas Cars Share My Personal Information?

We will keep your information confidential unless required by law to disclose it to authorities or government agencies. We may share your data with trusted third-party service providers who process information on our behalf, ensuring they comply with strict data protection regulations.

7. Offensive or Inappropriate Content

If you send or post offensive or inappropriate content via Atlas Cars’ services, we may use your personal information to prevent such behaviour. If required by law, we may share relevant details with law enforcement or other authorities.

8. Data Retention

We will retain your personal information for as long as necessary to fulfil our services and for a maximum of seven years after our contract ends. If legal obligations require us to keep data longer, we will comply accordingly.

9. Accessing and Updating Your Personal Data

Under data protection laws, you have the right to:

  • Access the personal data we hold about you.
  • Request corrections to inaccurate or incomplete data.
  • Request deletion of your data when no longer needed.
  • Object to certain types of data processing.
  • To make any requests regarding your personal data, please contact our Data Protection Officer.
10. Security Measures

We take appropriate security measures to protect your personal data from unauthorised access, loss, or misuse. This includes firewall protection, secure data storage, and restricted employee access.

11. Use of Cookies

Atlas Cars only uses cookies necessary for the website’s functionality. These cookies do not track your activity or collect personal data for marketing purposes.

Most web browsers allow you to control or disable cookies through their settings. To learn more, visit www.aboutcookies.org.

12. Your Rights in Relation to Your Data

You have the right to:

  • Be informed about how we use your data.
  • Access your personal data.
  • Request correction or deletion of your data.
  • Restrict or object to data processing.
  • Request data portability (if applicable).
  • Not be subject to automated decision-making.

If you have concerns about how we handle your data, you can file a complaint with our Data Protection Officer. If unresolved, you have the right to contact the Information Commissioner’s Office (ICO).

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. If significant changes are made, we will notify you accordingly.

For any questions or concerns regarding this Privacy Policy, please contact our Data Protection Officer.

Atlas Cars